Rates Page

The rates page helps visitors check available exchange pairs before creating an order.

Page URL:

https://yourdomain.com/rates

Related docs:

What the page does

The page shows available exchange routes grouped by send currency.

Visitors can:

Field	What it does	Important note
`You Send`	Filters the list by send currency	This also refreshes the receive dropdown
`You Receive`	Filters the list by receive currency	This works after the send side is selected

If both fields are empty, the page shows the full rate list.

Column	Meaning
`To Currency`	The currency or payment method the customer will receive
`From Rate`	The send-side rate value
`To Rate`	The receive-side rate value
`Our Reserve`	The current reserve shown for the receive side
`Want More?`	Opens the reserve request form
`Exchange`	Opens the exchange form for that exact pair

If reserve is too low, the user can click Want More?.

This opens a reserve request form.

Field	What to enter	Important note
`Name`	Full name	Letters and spaces are safest
`Email`	Working email address	Required
`Phone`	Phone number	Optional
`Amount`	The amount the customer wants to receive	Required
`Comment`	Extra details about the request	Optional

After submission, the request appears later in the customer area under Customer -> Reserve Request.

The Exchange button opens the public exchange page for that route.

That means the customer can go directly from:

Rates Page -> Exchange Page -> Order Flow

See Exchange From Homepage for the full flow.

choosing only the receive filter without choosing the send filter first
reading Our Reserve as a guaranteed order approval instead of a current visible reserve
entering symbols or numbers in the reserve request name field
sending a reserve request without enough detail in the amount or comment

If a customer says, "I cannot exchange because reserve is low," the best answer is usually: