Notification Settings
Menu path: Admin -> Settings -> Notification Settings
Route: /admin/settings/notification
This page controls which events send notifications and how fast campaigns can be delivered.
Before you change anything
This page only turns events on or off.
It does not create SMTP, Telegram, or SMS connections by itself.
Configure these first:
Email notification switches
| Field | What it does |
|---|---|
Exchange | Sends email updates for exchange activity |
Reserve Request | Sends email updates for reserve request activity |
New Login | Sends a mail notice after a new login |
Affiliation | Sends affiliate or withdrawal-related mail alerts |
KYC Verification | Sends verification-related email notices |
Send Copy to Admin | Sends admin carbon-copy mail for key events |
Currency Minimum Reserve | Sends a warning when reserve drops below the minimum alert amount |
Telegram notification switches
| Field | What it does |
|---|---|
Exchange | Sends exchange alerts to Telegram |
Reserve Request | Sends reserve request alerts to Telegram |
New Login | Sends login alerts to Telegram |
Affiliation | Sends affiliate-related alerts to Telegram |
KYC Verification | Sends KYC-related alerts to Telegram |
Send Copy to Admin | Sends admin copy alerts to Telegram |
Reserve request notifications
The reserve request notification switches are used with:
Use them like this:
Email -> Reserve Request: sends reserve request email updates to the request email addressTelegram -> Reserve Request: sends reserve request Telegram alerts when Telegram is configuredTelegram -> Send Copy to Admin: can send an admin copy for new pending reserve requests
Before you enable these switches, make sure these are already working:
SMS notification switches
| Field | What it does |
|---|---|
Exchange | Sends SMS for exchange-related events supported by the system |
Broadcast delivery limits
| Field | What it means |
|---|---|
Per Second | Maximum campaign messages processed each second |
Per Minute | Maximum campaign messages processed each minute |
Per Hour | Maximum campaign messages processed each hour |
Per Day | Maximum campaign messages processed each day |
Use 0 to disable one specific limit.
All limit values should be whole numbers that are 0 or greater.
Support ticket automation
| Field | What it does |
|---|---|
Contact Form Creates Ticket | Creates a support ticket automatically when someone submits the contact form |
Common mistakes
- enabling email events before SMTP is working
- enabling Telegram events before the bot token and chat ID are correct
- setting broadcast limits too low, then campaigns look stuck or very slow
- turning on support ticket automation without planning who will check the new tickets
Best practice
- test one notification channel before enabling all of them
- use broadcast limits to protect your mail or Telegram service
- keep admin copy alerts enabled only for events you really need