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Telegram Configuration

Menu path: Admin -> Settings -> Telegram Configuration

Route: /admin/settings/telegram

Use this page to connect Telegram notifications.

Main fields​

FieldWhat it meansWhat to enter
Telegram Bot API TokenSecret token used by your botPaste the exact token from @BotFather
Admin's Telegram Chat IDTelegram chat ID that receives admin alertsPaste the chat.id value from getUpdates

What this page does​

After setup, the application can send Telegram notifications to the admin chat that you choose.

Step 1: Create your Telegram bot​

  1. Open Telegram.
  2. Search for @BotFather.
  3. Start a chat with @BotFather.
  4. Send this command:
/newbot
  1. Enter a display name for the bot.
  2. Enter a username for the bot.

Your bot username must be unique and usually ends with bot, for example:

mycompanynotifybot

After the bot is created, BotFather will give you a bot token.

Step 2: Copy the bot token​

The bot token looks similar to this:

123456789:AAExampleTokenValueHere

Copy this token and keep it safe.

caution

Treat the bot token like a password. Anyone who has this token may be able to use your bot.

Step 3: Start a chat with your bot​

  1. Open your new bot in Telegram.
  2. Click Start or send:
/start

This step is important. In a normal private chat, the bot must receive a message from you first before it can send messages back.

Step 4: Get your Telegram chat ID​

The easiest standard method is to use Telegram Bot API getUpdates.

Open this URL in your browser and replace the token:

https://api.telegram.org/bot<YOUR_BOT_TOKEN>/getUpdates

If you already sent a message to the bot, you should see a JSON response.

Look for a part similar to this:

{
  "message": {
    "chat": {
      "id": 123456789
    }
  }
}

Use that chat.id value as the Admin's Telegram Chat ID.

If getUpdates shows an empty result​

Try these checks:

  1. Make sure you already sent /start or another message to the bot.
  2. Refresh the getUpdates URL.
  3. Make sure the token is correct.

Step 5: Save the values in RoboExchanger​

Go to:

Admin -> Settings -> Telegram Configuration

Then fill in:

  • Telegram Bot API Token: paste your bot token
  • Admin's Telegram Chat ID: paste the chat.id value

Save the page.

Step 6: Turn on Telegram notifications​

After Telegram configuration is saved, go to:

Admin -> Settings -> Notification Settings

Enable the Telegram events you want, for example:

  • Exchange
  • Reserve Request
  • New Login
  • Affiliation
  • KYC Verification

Simple example​

If your bot token is:

123456789:AAExampleTokenValueHere

Then your test URL will be:

https://api.telegram.org/bot123456789:AAExampleTokenValueHere/getUpdates

If the JSON response contains:

"chat": {
  "id": 987654321
}

Then you should save:

  • Telegram Bot API Token = 123456789:AAExampleTokenValueHere
  • Admin's Telegram Chat ID = 987654321

Best practice​

  • Use one dedicated bot for your website or company.
  • Save the token in a safe place.
  • Send a message to the bot before testing.
  • Turn on only the Telegram notifications you really need.

Common mistakes​

  • saving the bot username instead of the bot token
  • using a chat username instead of the numeric chat.id
  • not sending /start to the bot before checking getUpdates
  • enabling Telegram notifications before this page is saved correctly

Official references​

Source note​

The chat.id step above is an instruction based on Telegram's official Bot API flow: after you message the bot, getUpdates returns update data, and the chat identifier is available inside that update payload.